Privacy Policy

Introduction

This Privacy Policy explains how DeepSeeker ("DeepSeeker", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit deepseeker.org or use our products, including our AI chat assistant and data-analysis features (together, the "Service").

By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.

Who We Are

DeepSeeker provides an AI platform that combines a conversational AI chat assistant with deep-learning data analysis. For privacy questions, contact us at support@deepseeker.org.

Information We Collect

We collect the following categories of information:

1. Account information — your name, email address, and profile details you provide when you create an account or sign in. If you sign in with Google or GitHub, we receive basic profile information from that provider (such as your name, email, and avatar).
2. Chat and content you submit — the messages, prompts, files, and data you send to our AI chat or upload for analysis, along with the responses generated for you.
3. Payment information — when you purchase a plan, billing details are collected and processed by our third-party payment providers. We do not store full payment card numbers on our servers.
4. Usage data — how you interact with the Service, such as features used, pages viewed, and timestamps.
5. Device and log data — IP address, browser type, operating system, and similar technical information collected automatically.
6. Cookies and similar technologies — small files used to keep you signed in, remember your language preference, and measure usage. See "Cookies" below.

How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Generate AI responses and run the analyses you request.
• Create and manage your account and process payments, subscriptions, and credits.
• Send you service-related communications, including security and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations.

AI Processing and Third-Party Models

Our AI chat is powered by third-party large language models, including models provided by DeepSeek. When you use the chat or submit content for AI analysis, the relevant content is transmitted to the model provider's API so a response can be generated. This processing may occur on servers operated by the model provider, which may be located outside your country, including in jurisdictions such as China.

We share only what is needed to generate your result. We do not control how third-party model providers use data submitted to their APIs, which is governed by their own terms and privacy policies. Please avoid submitting sensitive personal data, confidential information, or anything you are not authorized to share through the AI features.

How We Share Information

We do not sell your personal information. We share information only in these limited cases:

• Service providers and subprocessors that help us operate the Service, including AI model providers (such as DeepSeek), payment processors (such as Stripe, PayPal, Creem, Alipay, and WeChat Pay), authentication providers (such as Google and GitHub), analytics providers, and hosting and storage providers. They may process data only on our instructions.
• Legal and safety — to comply with applicable law, respond to lawful requests, or protect the rights, property, and safety of DeepSeeker, our users, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Cookies

We use strictly necessary cookies to keep you signed in and to remember your language preference. With your consent where required, we may use analytics cookies to understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect how the Service works.

Data Retention

We keep personal information for as long as your account is active or as needed to provide the Service, and afterward only as required to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described below.

Data Security

We use reasonable technical and organizational measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

We and our service providers may process and store your information in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers. As noted above, using the AI features may involve transferring content to model providers located outside your country.

Your Rights

Depending on where you live, you may have the right to access, correct, export, restrict, or delete your personal information, and to object to or withdraw consent for certain processing. You can manage much of this in your account settings, or contact us at support@deepseeker.org. We will respond consistent with applicable law.

Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the latest revision at the top of this page and, where appropriate, provide additional notice through the Service.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at support@deepseeker.org.